The combined impact of the nowadays society (lay-offs, slow economy, pandemic, and cost of living crisis) probably adds up to the most challenging economic circumstances we’ve ever experienced.
Despite all the uncertainty, businesses say their priority for the next months is not only balancing the books but achieving growth too.
Here are 3 steps for big success in bringing your business to the next level:
1. Take control of the helm
Your business should be on the internet not only for the visitors and for the customers but also for yourself. That way, you can match requirements with processes. Not just that! You can be adaptive JUST IN TIME with the latest market trends.
Make a web dashboard.
It will give you all the buttons when you want to start, stop, pause, resume, speed up, or slow down any of your business processes just whenever you want.
And stop using the term “website for our business” and start using “Our web platform”! True. It will be a whole new universe of how you run your business. You will have web tools that your customers and you can use together to reach your common goals.
?Make a web dashboard with record pace:
- Visualize and develop a platform
- Start on cloud
- Automate changes
2. Be totally content
All data matters. But is that true? According to entropy, too much data is equivalent to no data. Yes, but the cost of storing it is very much different. Collect first. Shape the content later.
Engineer your data:
Proper business data flow is called “data pipe”. From customers to your reports, in a short time, that will give you an exact interpretation of the data and easy-to-decide figures.
…and safe because engineered data means that recognizing anomalies is automated.
The decision based on engineered data will give you the whole time to focus only on the sharper content that you offer to your customers.
?Engineer your data:
- Make data pipes (customer-to-decision)
- Automatically recognize data anomalies
- Sharpen the content
3. Collaborative support
Nowadays, customers don’t want the stuff they watch or read; they want it to feel as though they’re talking to their friends. This means they actually respond very similarly to well-made chat profiles. So, customers, instead of calling a support center for small queries, you can provide them with quick answers from your “gpt-like” chat profiles.
Just the chat profiles won’t work with the knowledge from the whole internet but from your platform.
You can personalize chats for each customer and with different contexts.
?Transform your platform into AI:
- Train a chat
- Trigger actions
- Keep personalization and context